vmhosts

MEET THE TEAM

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MICHAEL CUSTANCE

FOUNDER

Michael is the owner of VMhosts with over 20 years’ experience working in with IT Managed Services Companies. Michael originally gained his Microsoft Certified Systems Engineer qualification in 2000 and was one of the first 500 engineers in the world to earn the 2003 MCSE qualification. Michael is very much still technology focused and gets a real buzz from helping customers get the most from their investments in IT software and hardware, working directly with the support, presales and consultancy teams at VMhosts.

In his spare time Michaels 16,000 ltr marine fish tank keeps him busy (and relaxed!) and he enjoys spending time with family and friends.

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PAUL HARDY

MANAGING DIRECTOR

Paul is the Managing Director of VMhosts with 30 years of experience working within IT reseller businesses ensuring high levels of customer satisfaction are achieved with Managed Services, Consultancy led engagements and project delivery. The successful supply of services has always contributed to healthy levels of growth. Paul has a strong technical bias as one of the first waves of VMware VCP’s in the world and held HPE MASE which means he’s very comfortable with most storage technologies.

On a personal note, Paul is a Crossfit addict and trains most days which he finds helps maintain the required energy levels to continually drive the business forward.

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GARY EASTWOOD

TECHNICAL SERVICES MANAGER

Gary is the Technical Services Manager with over 15 years’ experience working in Managed Service Provider companies. Gary started his career working as a 1st Line Support engineer and has worked his way through to now heading up both the Support and Professional Services teams at VMhosts.

In his spare time, Gary enjoys playing football and being outdoors whenever possible, whether that’s hiking or just pottering in the garden.

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CLAIRE CUSTANCE

OPERATIONS AND MARKETING MANAGER

Claire is the Operations and Marketing Manager at VMhosts and has been with the company for nearly 2 years. Claire has over 12 years of experience working within the events industry due to her love of planning and organising. Claire has experience of all areas of event management from marketing the event, to managing the delivery team, to ensuring it’s delivered to the highest Health and Safety standards.

At VMhosts Claire manages our marketing strategy and all things Health and Safety and HR supporting the Managing Director.

Claire works part time and when not at work is looking after her 2-year-old son, seeing friends and family, or organising a trip away somewhere!

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RICHARD YATES

TECHNICAL CONSULTANT

Richard joined VMhosts nearly 6 years ago as a Technical Consultant and has been working on numerous project involving the core products of VMware, Veeam, Office 365, Windows Server etc. over this time. He has kept his skills up to date with a number of qualifications in Veeam, VMware and soon to be passed Microsoft Mobility and Security to help with Endpoint manager \ Azure AD projects.

Outside of work he likes to try fire up the smoker and smoke a brisket or ribs. Richard is also a keen cricketer that unfortunately doesn’t get to play much due to a tractor mad 3-year-old son, and a 1 year old daughter who likes whatever her brother happens to be playing with at the time!

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PETER BARNETT

SUPPORT SPECIALIST

Peter is a support specialist for VMhosts and is your first point of call when logging any support issues with us. Peter joined the team nearly three years ago after completing an apprenticeship with us and continues to learn every day, supporting colleagues in a 1st and 2nd line support role. Peter enjoys the varied issues you get with supporting multiple customers and loves trouble shooting problems and getting them solved.

In his spare time, he enjoys spending time with his daughter, fishing, and cruising up and down the river in his canal boat.

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SHAM SZELA

SYSTEMS ENGINEER

Sham is a systems engineers at VMhosts having started his career in IT in virtualisation nearly 4 years ago. Sham is very interested in current and emerging technologies and is continuously improving his qualifications to ensure he can offer our customers the expert advice and knowledge they need.

In his spare time, Sham loves airsoft and spends numerous weekends out with friends at different airsoft sites, and also gaming on his PC – he’s never far away from a computer!

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FAY THOMSON

SENIOR ADMINISTRATOR

Fay is a Senior Administrator at VMhosts with over 30 years’ experience working as an Administrator primarily within the IT sector. Fay thrives on the challenges each working day brings. Fay joined VMhosts in February 2021 but has worked with several of her colleagues in a previous employment.

In her spare time, Fay enjoys travelling both in the UK and abroad, DIY (building decks, laying laminate floors and much more!), long walks or a gym workout, and spending time with family and friends.

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SEAN CALVERT

INTERNAL ACCOUNT MANAGER

Sean is the VMhosts Internal Account Manager. Sean will be marking two years with VMhosts in 2022, prior to this he spent 20 years working for Barclays Bank Plc.

Sean is passionate about providing personalised customer service, only by taking the time to get to know our customers and understanding their priorities, can we hope to provide the best customer service.

In his spare time Sean is a presenter on his local radio station, loves all things Sci-Fi and enjoys spending his time with his partner and two kids.